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Partnering with a rapidly-expanding Arizona startup, Disca set out to help drive their commercial product line development. Disca’s main focus was to strategize with the internal team on their market-driven goals to align focus and execution. This case study explores how this strategic partnership enabled the client to accelerate its internal development while overcoming inevitable challenges.
A leading provider of advanced smart security solutions, this client designed product lines for both single family and multifamily residential properties. The company specializes in innovative video intercom systems and access control technologies that work alone or integrate with other platforms. Their mission is to enhance the safety and convenience for property managers, homeowners, and residents by delivering cutting-edge products that combine functionality, reliability and ease of use.
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This client had established two separate product lines. One focused on residential and in-unit smart home applications. The other line is access control products, targeted toward building and facility management. An internal team was largely responsible for residential product development, while an outsourced team had been used for commercial product development. Disca was tasked with picking up where this previous outsourced team left off. The goal was to quickly understand the project, re-prioritize with the internal team and then lead the project forward as the primary development team.
The client faced a dual challenge: they needed to quickly transition from their previous vendor and onboard a new partner capable of driving product development. They also faced budget and time constraints. This made it crucial to find a vendor who could quickly understand and manage technical project goals while aligning and building trust with stakeholders.
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Disca was selected for this project for their customized approach. The transparency and focused conversations streamlined the transition into the project. This approach was immediately noticed and helped build trust with the team and other stakeholders quickly. This level of integrity also allowed the client’s leadership to feel at ease knowing their priorities were Disca’s priorities. The client also appreciated a partner that could meet their high standards for security and usability while ensuring development proceeded quickly. Disca’s unique blend of technical skill and operational excellence ultimately delivered success.
Disca's Custom Software Solutions offering was the perfect fit for this client. This project required deep and complex technical expertise across hardware and software systems. Ultimately, the software had to be tailored to meet the specific goals (and work within the constraints of) of the hardware platform. The project required excellent product management, project management and technical execution. Disca created a seamless experience that perfectly addressed the client's needs. This customized approach ensured that the project delivered on its goals while also meeting schedule and budget milestones.
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Disca effectively coordinated between the client’s software development, hardware design and operations teams, ensuring alignment on goals and requirements for the system. This collaboration was crucial in balancing innovation with operational efficiency.
Disca maintained open and regular dialogue with the client throughout the project, fostering a strong relationship. The commitment to clear and consistent updates allowed for proactive problem-solving and ensured all stakeholders were aligned on priorities and progress.
Understanding the unique demands of large residential properties, Disca worked to deliver systems that were well received by residents and property managers alike.
Disca's expertise led to the development of robust video intercom system features that exceeded security and usability requirements. This solution integrated with existing residential systems and addressed the unique needs of multi-family residential buildings.
This project had unique market constraints. During the transition, critical tasks that drove marketing and ultimately product delivery were identified. With the primary features properly prioritized, Disca drove efficient milestone deliveries. This made early demos and trade show exhibition possible.
Disca not only provided technical expertise but also played a key role in helping the client build internal capacity. Disca assisted in hiring skilled internal developers and supporting other staff. This ensured that the client could continue to innovate and maintain the system independently, further enhancing the company's long-term capabilities.
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Disca's engagement demonstrated its ability to deliver strategic value beyond technical solutions. By focusing on the client’s objectives and adapting to a complex project environment, Disca reinforced its role as a trusted partner in product development, helping the company reach key milestones while overcoming unique challenges.
Read about our recent successes and see how Disca has helped businesses like yours overcome challenges and achieve their goals.
From consulting to strategy, creation to implementation, along with continued support, Disca is ready to partner with you no matter your needs.
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